Responsible Play
At Trend Sale US Social Casino, we believe entertainment should always remain enjoyable, balanced, and safe — even when no real money is involved.
1. Our Commitment to Responsible Gaming
TREND SALE INC is committed to promoting responsible play across Trend Sale US Social Casino. While our platform is a social casino that does not involve real-money gambling, we recognise that any form of gaming should be enjoyed in moderation. We implement age verification, provide educational resources, and partner with recognised support organisations to ensure our community stays healthy.
2. Understanding Social Casino vs. Real Gambling
It is important to understand the distinction between social casino gaming and real-money gambling. On our platform, Sunset Tokens have no cash value, and no real prizes are awarded. However, the mechanics of social casino games may resemble real gambling activities. We encourage all players to treat our platform as pure entertainment and not as practice for real-money gambling.
3. Age Restrictions
Trend Sale US Social Casino is strictly for users aged 18 and older. We verify age upon first visit and during account registration. If you are under 18, you must not access or use our platform. Parents and guardians are encouraged to monitor their children's internet usage and use parental control tools to prevent access to age-restricted content.
4. Tips for Healthy Gaming Habits
Follow these guidelines to maintain a healthy relationship with social casino entertainment:
- Set Time Limits: Decide how long you will play before starting a session and stick to it.
- Take Regular Breaks: Step away from the screen every 30-60 minutes to rest your eyes and mind.
- Play for Fun: Remember that social casino games are entertainment, not a way to make money.
- Don't Chase Losses: Even with virtual currency, avoid the urge to keep playing to recover lost tokens.
- Balance Your Activities: Ensure gaming does not interfere with work, relationships, or other hobbies.
- Monitor Spending: If you purchase optional subscriptions, set a monthly budget and adhere to it.
5. Recognising Problematic Behaviour
While social casino gaming does not involve real money, excessive play can still impact your wellbeing. Warning signs include: spending more time gaming than intended, neglecting responsibilities, feeling irritable when unable to play, using gaming to escape problems, and spending more on optional purchases than you can afford. If you recognise these signs, consider taking a break and seeking support.
6. Self-Exclusion and Account Controls
We provide tools to help you manage your gaming activity. You can request temporary or permanent account suspension by contacting support@trendsaleus.com. During a self-exclusion period, your account will be deactivated and you will not receive promotional communications. We honour all self-exclusion requests promptly and without question.
7. Support Resources
If you or someone you know needs help with gambling-related concerns, please reach out to these organisations:
- BeGambleAware: www.begambleaware.org — Free information and support for anyone affected by gambling.
- GamCare: www.gamcare.org.uk — Confidential advice and emotional support.
- New Zealand Gambling Helpline: 0800 654 655 — Free, confidential support for NZ residents.
- Problem Gambling Foundation of New Zealand: www.pgf.nz — Counselling and support services across Aotearoa.
8. Protecting Minors
We take the protection of minors seriously. Our age verification system is designed to prevent underage access. If you believe a minor has created an account on our platform, please contact us immediately at support@trendsaleus.com and we will take swift action to remove the account and associated data.
9. Responsible Optional Purchases
Our optional subscription plans for Sunset Tokens are designed to enhance entertainment, not create financial pressure. We clearly display all pricing, do not use dark patterns to encourage purchases, and make it easy to cancel subscriptions at any time. Never spend more on virtual currency than you can comfortably afford.
10. Staff Training and Awareness
Our customer support team receives training on responsible gaming principles and can assist users who express concerns about their gaming habits. We treat all such inquiries with confidentiality and compassion, providing information about support resources and self-exclusion options.
11. Industry Standards and Best Practices
TREND SALE INC follows industry best practices for social casino operators, including transparent terms of service, clear communication about the virtual nature of our currency, and proactive responsible gaming messaging throughout the platform. We regularly review and update our policies to align with evolving standards.
12. Parental Controls and Device Management
We recommend that parents and guardians utilise device-level parental controls to restrict access to age-inappropriate content. Most operating systems and browsers offer built-in tools to block specific websites and monitor online activity. Combining these tools with open communication about responsible internet use provides the best protection for young people.
13. Contact Us About Responsible Play
If you have questions about our responsible play policies or need assistance with account controls, please contact:
TREND SALE INC
3524 Silverside Road, Suite
35B
Wilmington, DE 19810-4929, USA
Email:
support@trendsaleus.com
Responsible Play Hotline:
support@trendsaleus.com
We are here to help ensure your experience at Trend Sale US Social Casino remains positive, safe, and fun.